Valid as of 01.01.2021
The following general terms and conditions apply to all registrations or bookings made via this online platform. By checking the AGB box during a registration/booking, you accept the general terms and conditions.
Registration/Booking
The registration/booking can only be made online and is binding. You will receive a registration confirmation via Email. If you have not received a registration confirmation, please inform us immediately. The GTC's become part of the contract between participant and organizer with the registration.
Payment scheme
The participation fees are to be paid in due time. The payment can be made online in the booking system. If no online payment has been made, the course fees must be paid in cash no later than am course day (no credit card payment possible).
Withdrawal/Cancellation
In the event of non-attendance despite a binding registration, the entire course fee is due. Cancellation can only be made in writing (by Email info@erstehilfemuenchen.de). Complete information is required for processing. First Aid Munich is not obliged to check the correctness of the information in the e-mails.
Depending on when you cancel, the following cancellation fees will apply:
- 8 to 12 days before the start of the course: 30% of the course fee
- 4 to 7 days before the start of the course: 50% of the course fee
- 3 days before the start of the course or in case of no-show without prior notice: 100% of the course fee
If you provide a substitute participant who pays the course fee, the cancellation fee will be waived.
You have the right to prove that First Aid Munich has suffered less damage or no damage at all. In this case, the cancellation fees will be adjusted according to the proven damage or will be waived completely.
Illness or accident
If participation is not possible due to illness or an accident, the course fees can be waived with proof (e.g. a medical certificate). am The proof must be sent to the following Email address at the latest on the day of the course: info@erstehilfemuenchen.de. If this happens outside the deadline, the proof can not be taken into account.
Insurance
For all courses we exclude any liability for damages incurred. The course participant is responsible for his or her own insurance coverage. No liability is assumed for theft and loss of items.
About the organization
If the number of participants is too low, the course may be postponed or cancelled. In any case, you will be informed within a reasonable period of time via Email . All payments already made will be refunded. Beyond that there are no further claims.
Use of the data
The data from the registration will be treated confidentially. We refer to our detailed privacy policy.
Changes to these GTC
"erstehilfemünchen" reserves the right to change or amend these GTC for the future.
If you have any questions, please do not hesitate to contact us.