Privacy policy - First Aid Munich

1. data protection at a glance

General notes

The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find the contact details of the website operator in the section "Information about the responsible party" in this data protection declaration.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time with regard to this and other questions on the subject of data protection.

Third-party analytics and tools

When visiting this website, your surfing behavior can be statistically evaluated. This is done mainly with so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. hosting

Strato

We host our website at Strato. The provider is Strato AG, Pascalstraße 10, 10587 Berlin (hereinafter: "Strato"). When you visit our website, Strato collects various log files including your IP addresses.

For more information, please see the privacy policy of Strato: https://www.strato.de/datenschutz/.

The use of Strato is based on Art. 6 Abs. 1 lit. f DSGVO. We have a legitimate interest in the most reliable presentation of our website. If a corresponding consent was requested, the processing is based exclusively on Art. 6 Abs. 1 lit. a DSGVO; the consent can be revoked at any time.

Job processing

We have concluded an order processing agreement (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the DSGVO .

3. general notes and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating via Email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible entity

The responsible party for data processing on this website is:

Mr. Fuat Yilmaz
Rosenheimer Str. 125
81667 Munich

Phone: 089/44 47 98 51
Email : info@erstehilfemuenchen.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, Email addresses, etc.).

Storage duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

Note on data transfer to USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 DSGVO)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F DSGVO , YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21 ABS. 1 DSGVO).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 ABS. 2 DSGVO).

Right of appeal to the competent supervisory authority

In the event of violations of the DSGVO , the data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right of appeal is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL- or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data happened/is happening unlawfully, you may request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
If you have lodged an objection in accordance with Art. 21 Abs. 1 DSGVO , a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Objection to advertising e-mails

The use of contact data published within the framework of the imprint obligation for the transmission of advertising and information material not expressly requested is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

4. data collection on this website

Cookies

Our Internet pages use so-called "Cookies". Cookies are small text files and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (sessionCookies) or permanently (permanent Cookies) on your end device. Session-Cookies are automatically deleted at the end of your visit. Permanent Cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, Cookies from third-party companies may also be stored on your end device when you enter our site (third-partyCookies). These enable us or you to use certain services of the third-party company (e.g. Cookies for processing payment services).

Cookies have various functions. Many Cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other Cookies serve to evaluate user behavior or display advertising.

Cookieswhich are necessary to carry out the electronic communication process (necessary Cookies) or to provide certain functions requested by you (functional Cookies, e.g. for the shopping cart function) or to optimize the website (e.g. Cookies to measure the web audience) are stored on the basis of Art. 6 Abs. 1 lit. f DSGVO unless another legal basis is specified. The website operator has a legitimate interest in storing Cookies for the technically error-free and optimized provision of its services. If consent to the storage of Cookies has been requested, the relevant Cookies will be stored exclusively on the basis of this consent (Art. 6 Abs. 1 lit. a DSGVO); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of Cookies and allow Cookies only in individual cases, exclude the acceptance of Cookies for certain cases or in general and activate the automatic deletion of Cookies when closing the browser. If you deactivate Cookies , the functionality of this website may be limited.

If Cookies is used by third-party companies or for analysis purposes, we will inform you about this separately within the framework of this data protection declaration and, if necessary, request your consent.

Server-Log files

The provider of the pages automatically collects and stores information in so-called Server-log files, which your browser automatically transmits to us. These are:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP-Address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 Abs. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the Server log files must be recorded.

Contact form

If you send us inquiries via the contact form, your data from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 Abs. 1 lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 Abs. 1 lit. f DSGVO) or on your consent (Art. 6 Abs. 1 lit. a DSGVO) if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.

Request by Email, phone or fax

If you contact us via Email, telephone or fax, your request including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.

Booking courses

To be able to offer the online booking, I need certain data from you (such as your Email address and your means of payment). This data will also be forwarded to my booking (WP Amelia) and payment (Paypal, Stripe) providers to process the booking. Your data will not be provided to these services for their own purposes.

If you do not want to use these providers, contact me to make an appointment via Email or by phone and let me know. I do not record your data internally via my booking software WP Amelia, but store them only locally. Your payment will be made in this case by card payment or bank transfer.

Mollie

On our website, payment is carried out via the services Klarna Sofort(bank transfer), Giropay and EPS transfer, explained below, using the technical interface of Mollie . Provider is Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, The Netherlands (hereinafter "Mollie").

Mollie offers the payment options explained below (Klarna Sofort, Giropay and EPS transfer). If you choose to pay using one of these payment methods (Mollie-checkout solution), Mollie will collect various personal data from you. You can read details about this in the privacy policy of Mollie at the following link: https://www.mollie.com/en/privacy.

Mollie uses Cookies to optimize the use of the Mollie checkout solution. The optimization of the checkout solution represents a legitimate interest within the meaning of Art. 6 Abs. 1 lit. f DSGVO . Cookies are small text files that are stored on your end device and do not cause any damage. They remain on your end device until you delete them. For details on the use of Mollie-Cookies , please refer to the following link: https://www.mollie.com/en/privacy and the section there on Cookies.

The transfer of your data to Mollie is based on Art. 6 Abs. 1 lit. a DSGVO (consent) and Art. 6 Abs. 1 lit. b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.

Credit card payment

We offer payment by credit cards. For this purpose, we work together with Molie (see above under the heading "Molie"). If you choose to pay by credit card, we will transmit the credit card data provided by you to the service provider. The data will be used exclusively for the processing of the respective payment and will not be disclosed to third parties.

PayPal

We offer payments with PayPal , for this we work with PayPal (Europe) S.à r.l. et Cie, S.C.A.

22-24 Boulevard Royal, L-2449 Luxembourg together. PayPal is a payment service provider that acts like a traditional bank, but handles payment transactions via its website, app or other software. As a rule, PayPal does not use an account number for identification, but a Email address with which money can be sent and received. The actual payments are then in turn made via a bank account, credit card or other means of payment.

When using PayPal as a payment method, personal data is collected by us and forwarded to PayPal . PayPal processes this data to process the payment, if applicable, under the additional data protection provisions that PayPal agrees with users when they use its services. PayPal may also transmit data to third parties, which may include credit reporting agencies. Further information can be found in the privacy policy of PayPal , which is available at https://www.paypal.com/en/webapps/mpp/ua/privacy-full?locale.x=en_DE.

The data transmitted by us to PayPal are usually the personal data (such as name, address, Email address, telephone number), the IP address and other data necessary for processing the payment. Also the data directly related to the respective payment, which are required for processing, are transmitted by us.

Consent to data processing can be revoked at any time without compliance with a specific form, also to PayPal . However, revocation cannot extend to data that is required for the fulfillment of a contract or that must be retained for compelling legal reasons.

5. plugins and tools

Cookie-consent with Complianz

Our website uses the Cookie-Consent technology of "Complianz GDPR/CCPA Cookie Consent" to obtain your consent to store certain Cookies in your browser and to document this in a privacy-compliant manner. The provider of this technology is Complianz B.V., Atoomweg 6b, 9743 AK Groningen, Netherlands (hereinafter Complianz).

When you enter our website, a Complianz-Cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. The collected data will be stored until you request us to delete it or until you delete the Complianz-Cookie yourself or until the purpose for storing the data is no longer applicable.

Mandatory statutory retention periods remain unaffected. Details on data processing by Complianz can be found at https://complianz.io/privacy-statement. The use of the Complianz-Cookie-consent technology takes place in order to obtain the legally required consent for the use of Cookies . The legal basis for this is Art. 6 Abs. 1 p. 1 lit. c DSGVO. For more information, please visit https://culturgut.eu / cookie-guideline- eu/

Google Web Fonts (local hosting)

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google fonts are installed locally. A connection to servers of Google does not take place.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and Google's privacy policy : https://policies.google.com/privacy?hl=en.

Font Awesome (local hosting)

This site uses for the uniform display of fonts Font Awesome . Font Awesome is installed locally. A connection to servers of Fonticons, Inc. does not take place.

For more information on Font Awesome , please see the Privacy Policy for Font Awesome at: https://fontawesome.com/privacy.

WP Amelia (course booking)

On this website, the service WP Amelia is used to make appointments, a service of TOUCH ME SOFT D.O.O. with its registered office in Milovana Marinkovica, 3, 11000, Serbia. The data you provide in connection with the appointment arrangement may be transferred there and may be made available to third parties if and to the extent necessary for the service. Further information on the data collected and processed in this way is available at https://wpamelia.com/privacy-policy/.

Google Maps

This site uses the mapping service Google Maps. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Server of Google in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is activated, Google may use Google web fonts for the purpose of uniform font display. When calling up Google Maps, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 Abs. 1 lit. f DSGVO . If a corresponding consent has been requested, the processing is based exclusively on Art. 6 Abs. 1 lit. a DSGVO; the consent can be revoked at any time.

Data transfer to USA is based on the standard contractual clauses of the EU-commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information about the handling of user data in the privacy policy of Google: https://policies.google.com/privacy?hl=en.

Google reCAPTCHA

We use "Google reCAPTCHA " (hereinafter "reCAPTCHA") on this website. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data entry on this website (e.g. in a contact form) is made by a human or by an automated program. To this end, reCAPTCHA analyzes the behavior of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google .

The reCAPTCHA analyses run completely in the background. Website visitors are not notified that an analysis is taking place.

The storage and analysis of the data is based on Art. 6 Abs. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM. If a corresponding consent was requested, the processing is based exclusively on Art. 6 Abs. 1 lit. a DSGVO; the consent can be revoked at any time.

For more information about Google reCAPTCHA , please see the Google privacy policy and the Google terms of use at the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.

Source: https://www.e-recht24.de